Hbs 3.3.4 Resume

Hbs 3.3.4 Resume – LEADERSHIP Achieved Managed Analyzed Assigned Achieved Led Consolidated Contracted Coordinated Delegated Developed Directed Earned Evaluated Executed Managed Led Influenced Improved Increased Led Mastered Orchestrated Organized Monitored Planned Predicted Prioritized Produced Review Planned Reorganized Parent Reorganized Parent Reorganized Planned Reorganized Parent

COMMUNICATION Addressed Arbitrated Arranged Authored Collaborated Convinced Corresponded Delivered Developed Instructed Documented Draft Edited Energized Enlisted Formulated Influenced Interpreted Lectured Connected Mediated Moderated Negotiated Persuaded Presented Promoted Published Reconciled Reconciled Reconciled Reconciled Reconciled Reconciled Recruited Rewrote Spotted Rewrote

Hbs 3.3.4 Resume

RESEARCH Clarified Collected Completed Performed Constructed Criticized Derived Determined Diagnosed Discovered Evaluated Investigated Extracted Formed Identified Inspected Interpreted Interviewed Investigated Modeled Organized Solved Reviewed Summarized Investigated Systematized Tested

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TECHNICAL Overall Built Calculated Calculated Designed Conceived Constructed Manufactured Installed Maintained Operate Optimized Overhauled Programmed Rebuilt Repaired Solved Standardized Streamlined Upgraded

TEACHING Adapted Advised Clarified Coached Communicated Coordinated Demystified Developed Enabled Encouraged Evaluated Explained Facilitated Guided Informed Instructed Persuaded Set goals Stimulated Studied Taught Trained

QUANTITATIVE Managed Allocated Analyzed Assessed Audited Balanced Budgeted Calculated Calculated Developed Forecasted Managed Marketed Maximized Minimized Planned Projected Investigated

CREATIVE Acted Composed Conceived Conceptualized Created Customized Designed Developed Directed Established Fashionable Founded Illustrated Initiated Furnished Integrated Introduced Invented Originated Executed Planned Published Redesigned Revised Revitalized Shaped Visualized

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HELPS Assessed Assisted Clarified Coached Advised Demonstrated Diagnosed Educated Enhanced Accelerated Facilitated Familiarized Guided Motivated Participated Suggested Presupposed Referred Rehabilitated Represented Served Supported

ORGANIZATION Approved Accelerated Added Arranged Expanded Cataloged Centralized Changed Classified Collected Compiled Completed Controlled Defined Dispatched Executed Expanded Achieved Collected Generated Implemented Inspected Launched Monitored Operated Organized Prepared Processed Purchased Recorded Reduced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced Screen

Your cover letter is a written test and part of the screening process. By putting your best foot forward, you can increase your chances of being interviewed. A good way to create a response-producing cover letter is to highlight your skills or experience that are most applicable to the job or industry and to tailor the letter to the specific organization you are applying to.

Introductory paragraph: State clearly why you are writing, name the position or type of work you are exploring and, where applicable, how you heard about the person or organization.

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Middle section: Explain why you are interested in this employer and your reasons for wanting this type of work. If you have had relevant school or work experience, be sure to highlight this with one or two key examples; but don’t repeat your entire resume. Emphasize skills or abilities that relate to the job. Be sure to do this in a confident manner and remember that the reader will see your letter as an example of your writing skills.

Concluding paragraph: Reiterate your interest in the position and your enthusiasm for using your skills to contribute to the organization’s work. Thank the reader for his/her consideration of your application, and conclude by saying that you look forward to the opportunity to discuss the position further.

4-course graduate-level certificate in Data Science, Harvard University January 2018 – ITIL Foundation V3 January 2015 – Project Management Professional (PMP)® March 2013 – Certified Salesforce Developer October 2012

HARVARD UNIVERSITY EXTENSION SCHOOL 2014 – 2016 Master of Liberal Arts, Management – Recipient of the Dean’s List Academic Achievement Award – Selected for the Venture Incubation Program at the Harvard Innovation Lab and winner of the Stretch Award 2016

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UNIVERSIDAD NACIONAL AUTONOMA DE MEXICO 2001 – 2006 Bachelor of Business Administration in Marketing – Graduated from the Honors Program, rank 1 – College Student of the year 2006 awarded by Expansion Time Warner Magazine – Recipient of the L’Oréal Excellence Award 2006

AGENDA September 28, 2012- Current CO-FOUNDER/DESIGN STRATEGY DIRECTOR – Founded design studio specialized in social impact, developing integrated design strategies to increase the effectiveness of social initiatives and empower young designers from underserved communities in Mexico – Led 20 design projects for non-profit organizations and social organizations companies in U., Mexico, India, Zambia, Australia, Switzerland – won the most innovative idea at the Conference on Educational Innovation and Social Entrepreneurship at Harvard – May 2015

ENTERPRISSE DE MEXICO November 2008 – January 201 4 MARKETING & SALES DIRECTOR – Led the marketing and sales teams and achieved a company growth of 163% in 5 years – Reinforced the brand by redesigning the company identity and executing online marketing campaigns – Improved customer service by implementing a new sales methodology , a CRM and a loyalty program – Developed a new Corporate Strategic Planning methodology and coordinated all related activities – Expanded operations to 9 new countries in Latin America

OPTICIANE MEXICO January 2008 – October 2008 PR & MEDIA EXECUTIVE – Managed the PR activities for 16 eyewear brands – Planned events for Tiffany, Chanel and Ralph Lauren who won Best Convention Planner 2008 (Convenciones Mag.) – Coordinated media campaigns for RayBan, Vogue Prada – Achieved $1,300,000 in haircuts (free advertising)

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CLAIROLE MEXICO March 2006 – December 2007 PREFERENCE BRAND MANAGER – Executed the marketing activities including forecasting, new product launch, advertising and promotions – Led casting of Creme Gloss and Color Rays market research – Achieved 15% annual growth vs 0% budgeted TRAINEE: Managed Mexico City point of sale PRACTICE: Supported Paris hair color brands with sales forecasting, campaign design and PR events

Additional Information – Cultural Experiences: Visited over 30 countries on 4 continents and lived in 3 countries – Social Impact: Susan G. Komen Walk Fundraising – Member (2012-2013), Mother Teresa Missionaries of Charity – Committee Member (2010-2011), Big Brother Big Sister – Member (2008) – Personal interests: avid reader, traveller, cyclist

 Dean’s List Academic Achievement Award Recipient  Relevant Courses: Trends in Business Information Systems, Principles of Finance, Data Mining and Forecasting, Resource Planning and Allocation Management, Simulation for Managerial Decision Making

RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY Bachelor of Arts in Computer Science with a minor in Mathematics May 2008

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Boston, MA December 2011 – July 2013  Led 8 cross-functional, geographically dispersed teams to support the quality of the reporting system  Improved process efficiency 75% by standardizing end-to-end project management workflow  Reduced application test time 30% by automating shorter test phases for off cycle projects  Conducted industry research on third party testing tools and prepared recommendations for maximum return on investment

Boston, MA January 2009 – November 2011  Initiated automated testing efforts that reduced post-production defects by 40%  Implemented initiatives to reduce overall project timeframes by involving quality team members early in the software development lifecycle  Developed a systematic approach to organizing and documenting requirements for the upcoming system  Provided leadership to off-shore tech teams via training and analysis of business requirements

Freeport, ME June 2008 – December 2009  Worked closely with the business teams to streamline production release strategy plans  Led team of five test engineers to develop data-driven framework that increased application testing depth and breadth by 150%  Generated statistical analysis of quality and requirements traceability matrices for to determine the linear relationship between development timeframes to defect identification and subsequent resolution  Lead reviews with project stakeholders to set expectations and milestones for the project team

Organized computer and English skills workshops for underprivileged children in South Asia, 2013 Student Scholarship Recipient, National Conference on Race and Ethnicity, 200 7 -200 8

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A results-oriented project director with extensive management experience in the highly competitive IT and telecom industry. Proven track record of leading and managing multi-million dollar international programs across Northern Europe, Middle East, North America and South America.

Specializing in launching new services and products from concept to rollout and building organizations from the ground up. Expertise in improving team performance while ensuring customer loyalty and creating valuable relationships with internal and external partners.

Project/operational management Management P&L management Strategic planning Building organizations Risk management Client management & retention negotiations Business development

Project Director / Consulting Program Manager, Boston / London / Dubai Delivered 30+ projects and programs within agreed budget, time and quality for telecom operators in North America, South America, Northern Europe and the Middle East. Planned and supervised “concept to launch” for enterprise software systems, system integration projects for telecom operators in voice, data and billing domains. Prepared service proposals, RFP responses and worked closely with sales teams to secure new business.

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Achievements:  Delivered 30+ projects valued at $80+ million, on time, on budget with a team of up to 100 people for Verizon Wireless, Sprint, Bell Canada (North American customers), America-Movil, Millicom (South American customers), Vodafone, Orange, (European customers), Q-Tel and Etisalat (Middle Eastern customers).  Introduced visual answering services for Verizon wireless nationwide in aggressive schedule with a team of 100+ professionals.  Managed launch of first Ring Back tone project for Sprint within very demanding timeframe. Comverse was awarded several extensions based on the project’s success.  Coordinated highly competitive multi-service trials for Bell Canada and won the contract.  Launched a globally distributed ringtone service for Orange Global in the UK, France and Belgium. The team consisted of 100+ team members including subcontractor (Cap-Gemini).  Introduced new product lines across North America, Europe and Latin America.  Built and managed Comyerse (Mid

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