Entry Level Help Desk Resume
Entry Level Help Desk Resume – If you want an opportunity in an IT help desk job, your resume needs to best reflect your unique experience in technology. For inspiration, see sample resumes for IT help desk workers below and download an IT help desk resume template in Word.
Jobs working at IT help desks are projected to grow by 11% (Or 88,500 jobs) from 2016 to 2026, according to the Bureau of Labor Statistics (BLS). You will find the highest employment levels for this occupation in the following states: California, Texas, New York, Florida and Illinois; and in the following metropolitan areas: New York City, Chicago, Dallas, Atlanta, and Washington, DC.
Entry Level Help Desk Resume
As an IT help desk worker, you can expect to make a median salary of $52,810 per year, or $25.39 per hour, according to the BLS.
How Far Back Should A Resume Go
Dedicated help desk professionals are providing technical support in a 450+ user environment. Skilled problem solver able to communicate with users at all levels of technical proficiency. Troubleshoot, resolve and document user assistance requests for desktop, laptop, mobile, network and peripheral issues.
LAN / WAN / SAN, TCP / IP, VoIP, DNS, HTTP, Wireless Architecture / VPN, Cisco Routers & Switches, Firewalls, Cisco IOS, Active Directory Domain Controllers
Zendesk, Microsoft Dynamics NAV, Norton / McAfee Antivirus, Symantec Backup Exec, Symantec Ghost Solution Suite, Norton Internet Security
Maintain and support systems, workstations, mobile devices, printers and hardware; respond to user service requests; and resolve trouble tickets. Ensure system security for desktop, mobile and cloud environments.
Entry Level Help Desk Position Resume Critique
Provide level 1 and 2 technical support for 150+ users. Ensures rapid resolution of user concerns and escalates more complex issues to help desk managers.
Course: Server Infrastructure | Windows Server 2016 Enterprise | Cloud Configuration | Network Architecture, Operations, Security and Troubleshooting
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Download Free Software Programmer Resume .docx (word) Template On Resumethatworks.com
You show your dad how to use his cell phone. You helped Grandma set up her Facebook (and now you regret it).
There are now openings for top company help desk staff. They provide free coffee, office chairs with lumbar support, and wellness packages that would make Bernie smile.
You want that help desk job? So are many others. There are a lot of people in this help desk queue – a lot of competition out there.
Entry Level It Support Specialist Resume Example For 2022
Want to save time and prepare your resume in 5 minutes? Try our resume builder. It is fast and easy to use. Plus, you’ll get content ready to add with one click. View 20+ resume templates and create your resume here.
Fortunately, it’s not as hopeless as it sounds. Depending on your past work history, there are two main ways to do this.
Want to make sure your help desk resume will impress every recruiter and land you that interview? Get our free checklist and learn what makes a job-winning resume:
Ever joined a help desk team before? Great! You have an advantage. A reverse chronological format is best for your experienced help desk resume.
How To Improve An Entry Level Tech Support Resume With Rezi
Using this format on your IT or computer help desk resume, you’ll list your most recent job title first, and work your way back through past jobs from there.
As a standard format, it is the easiest to read and scan – for hiring managers and applicant tracking system (ATS) software.
This is important because that little ATS robot reads your resume first and makes sure you’ve got the stuff the hiring manager wants. But more on that later!
Make sure you get your resume right by reading about how to start a resume, choosing the best font for a resume, and our resume dos and don’ts.
It Desktop Support Resume Samples
Using this format on your help desk resume example, you’ll highlight relevant skills at previous jobs. Display them in bullet points to make them stand out. List them under appropriate subheadings such as
In your work history, include the main duties and tasks with each job. Focus on actions that translate into similar actions at the help desk. These are “transferable skills”, which we’ll touch on further below.
Don’t have previous work experience? No problem. Instead, start with your education. Follow that with non-traditional work (eg, an internship) in a work history area.
Still not sure which format is best for your help desk resume template example? Want to see other examples of how to structure your resume? Read our guide: 3 Resume Formats: How to Choose the Best [Example]
Entry Level Help Desk Resume
You want to make an impression. You want to draw them in. You want something they can’t forget. Remember that you had 6 seconds? You’ll want to do all of this quickly.
Your help desk resume summary will show your tech support skills and accomplishments like a tech support agent showing a problem on a PC.
Highlight your career experience in a brief introduction. This will show them that you are the right person for the job.
Pro Tip: Personalize the resume by professionally putting the name of the company you’re applying to in the help desk resume summary or objective statement.
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Personal technical support representative with 4+ years of experience analyzing issues with drone hardware and software. Achieved and maintained the company’s high customer retention rate of 99.32% Seeking to fuel career by growing with the team at Argo Drones, Inc.
I have been a tech support agent for the past four years. In addition to my knowledge of drone hardware, I also perform various office tasks (eg, filing, accounting) in my spare time.
Let’s debug. Take the “Wrong” technical support resume example summary: It’s great that you’re performing those different office tasks during off-peak hours, but, at the same time, who cares?
Those skills are not relevant to a technical help desk resume. Also, avoid using the first person in your resume.
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The “Right” tech support summary example measures your experience (4+ years) and also adds one of your proudest accomplishments for the win.
When creating a resume in our builder, drag & drop bullet points, skills and autofill the boring stuff. Spell check?
Want more advice on how to create a help desk resume summary example? Check out our guide: How to Write a Resume Summary: 21 Best Examples You’ll Ever See
Pro Tip: Aim for one page on a help desk resume with no experience. Two pages for career help desk job seekers. More than two pages may be overlooked, whether it’s a level 1 IT support resume or a level 3 computer support technician resume.
Data Entry Resume
The pinnacle of your help desk experience so far (and the biggest regret of your life) is when you
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